FORGEBORNE Support

Help for the iOS app and the web build.

Contact

Email the developer: unleashedgaming17400@gmail.com.

Include your iOS version, the app version shown in Settings, and what you were doing when the problem happened. Do not send screenshots that contain Apple ID or payment details.

Purchases

Gem packs are consumable. They add gems to the account on this device when Apple confirms the purchase. The 4X Battle Speed unlock is non-consumable: buy it once, then use Restore Purchases in the Store if you reinstall or change devices.

If a purchase charged you but the game did not grant it, tap Restore Purchases first. If that fails, email support with the approximate time of the charge (no card numbers).

Card packs and odds

Gems and gold buy card packs in the Store. Each pack lists its rarity odds on the pack tile (for example, Common 70%). Some packs also show a pity line: a guaranteed rarity within a set number of opens. Odds are also the published rates for paid randomized items.

Ads

Rewarded ads are optional and appear only on the iOS app. Watching one can grant gems or other stated rewards. The web version does not show ads. Ads are served by Google AdMob. See the privacy policy for what the ad SDK collects.

FAQ

Where is my save? Progress is stored on the device. Uninstalling the app deletes it unless Apple backups restore it.

Can I transfer to a new phone? Restore the device from an iCloud or computer backup, then Restore Purchases for the 4X unlock. Consumable gem balances live in the local save.

The game is stuck or a battle will not finish. Force-quit and reopen. If it continues, email support with the campaign and stage name.

I do not want personalized ads. Decline tracking when iOS asks, or change it later under Settings > Privacy & Security > Tracking.

Privacy

Full policy: josh17400.github.io/forgeborn/privacy.html.